Will I Get My Money Back From Ticketmaster?

Why are Ticketmaster refunds taking so long?

Earlier this year, a California man filed a class-action lawsuit against Ticketmaster, alleging that the company changed its policies, making it more difficult for customers to receive refunds for concerts that have been cancelled, rescheduled, or postponed indefinitely due to the ongoing coronavirus pandemic..

What happens if a concert is postponed?

If your event is postponed, the event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. If your event has been rescheduled, and the event’s organizer is offering refunds, this option will be visible under the event in your Ticketmaster account.

Can you cancel Ticketmaster tickets within 24 hours?

Can You Cancel A Ticketmaster Order Within 24 Hours : Useful Links. This means you can cancel and refund, or exchange your order if you change your mind within 24 hours of booking with us. … Ticketmaster refunds only purchases for postponed or canceled events.

How do I get a refund from Ticketmaster for a canceled ticket?

If an event is cancelled, please Contact us for information on receiving a refund. If the event was moved or rescheduled, the venue or promoter may set refund limitations. Contact us for exact instructions. Please make sure to include/provide your account number so we can expedite your refund if applicable.

How long does it take Ticketmaster to refund?

30 daysCan I get a refund? You should expect to receive your refund in as soon as 30 days. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support.

Can you transfer Ticketmaster credit?

To be eligible for any available credits or refunds, you must have purchased your tickets directly from Ticketmaster or Live Nation, and the tickets must be transferred back to your online account. Once the tickets have been transferred back to you, please contact Fan Support to complete your request.

How do I contact Ticketmaster for a refund?

How do I contact Customer Service?Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click “See Details”Click “Contact Us” at the bottom right of the Event Details page and choose Chat or Email.Mar 10, 2021

Why won’t Ticketmaster let me sell my tickets?

Not all events or tickets are available for Fan-to-Fan Resale. If you don’t see a Sell Tickets button or it’s grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.

Should I insure my concert tickets?

“Event ticket insurance insures your financial investment of the event tickets including taxes and shipping costs … should you not be able to attend the event for a covered reason,” the site said. Ticketmaster highlighted the “yes” box to indicate that it recommended buying coverage.

How do I get a refund from Allianz?

To start the refund process, contact Allianz Global Assistance by email, phone, or online: Email: [email protected] Online: https://www.allianztravelinsurance.com/file-a-claim. Phone (Available 24/7): (800) 284-8300.

How long does Ticketmaster take to pay you?

within 7 daysYou’ll receive your payout typically within 7 days after the event. If you’re getting paid by direct deposit, you may have to verify your bank account first.

Can I get a refund for rescheduled concert Ticketmaster?

If your event is cancelled, we’ll usually issue a refund automatically. If your event is rescheduled or postponed, we’ll need you to return any tickets you’ve received to our address below, and once we have them back we’ll refund the face value plus the service charge onto your card.

Can I get a refund on Ticketmaster tickets?

If an event is canceled, you will automatically get a refund to the method of payment used to make your purchase. … Ticketmaster cannot issue a refund to any account other than the original payment method. The only change that is acceptable is related to your credit card.

How do I get a refund from Ticketmaster insurance?

Can’t Make the Event? If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan’s cost. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan.

Why does it take so long to get a refund from Ticketmaster?

Given the exceptional number of events canceled or postponed as part of government measures against COVID-19 virus, the processing times for your refund request will be longer than usual – up to 6 weeks. COVID-19 also affects the delivery of the tickets returned by post to services.

How do I file a complaint against Ticketmaster?

You may also contact customer service by calling 1-800-653-8000 or call the 310-867-7000 number at the corporate offices. If you prefer you may address a letter to Ticketmaster CEO Michael Papino at 9348 Civic Center Drive, Beverly Hills, CA 90210.

Why won’t My Ticketmaster tickets transfer?

The venue doesn’t offer Ticket Transfer yet (we’re working on that) The artist or venue turned Ticket Transfer off for that event/section. The event was canceled (ticket buyers get automatic refunds) The event already took place.

Can you change dates on Ticketmaster tickets?

We can help! If you see seats you prefer that are the same price or higher for your event, Contact Us to exchange the ones you have. Note: Not all events allow exchanges and a per ticket exchange fee may apply.

How do I talk to someone at Ticketmaster?

If you need to talk to a live person in Ticketmaster customer service you need to dial 1-800-653-8000. To speak with a live agent, you need to say “no” and “something else” and stay on the line (typical waiting time is about 1-5 minutes).

What happens if you transfer tickets on Ticketmaster?

Your transferred tickets will show as sent. When your recipient has accepted them, the ticket will show as claimed. You will receive an email confirming the ticket has been accepted by your recipient. After a successful transfer, the ticket is no longer valid for entry from your account.

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