Quick Answer: Is Buying Tickets On Viagogo Safe?

Is Viagogo a public company?

Viagogo is a London-based ticket exchange and resale company….Viagogo.TypePrivateIndustryE-commerceFoundedLondon, United Kingdom (2006)HeadquartersGeneva, Switzerland and London, United KingdomKey peopleEric Baker, founder and CEO3 more rows.

Are Viagogo tickets guaranteed?

What is the viagogo Guarantee? When you purchase tickets on viagogo, viagogo guarantees that you will receive the tickets you paid for in time for the event. … Forms must be returned to viagogo 10 working days after receiving them, in order to apply for a refund.

Do viagogo sell fake tickets?

Ticket resale sites such as viagogo, Seatwave and others provide a marketplace for fans to buy and sell concert tickets. Tickets bought from the industry’s bigger names are likely to be genuine, and some offer consumer protection and guaranteed sales. However, you are also likely to pay a hefty premium.

How can I avoid getting scammed for concert tickets?

How to protect yourselfBuy ahead of time from the venue. … Know the ticket value. … Purchase with a credit card and transfer digitally. … Check the tickets and don’t share online. … Report scams.Jul 31, 2018

Are Stereoboards trustworthy?

Although they are not obvious scams, they are suspected to sell tickets they do not possess and there are various and regular reports of fans being left without tickets and no offers of refunds. … Stereoboard.com works with authorised sellers, and safe ticket exchanges, to compare event & gig tickets.

How do I cancel tickets on viagogo?

Regularly log into your Viagogo account and check for notice of cancellation of tickets and notice of refund. You can also submit further questions here. Be aware you may receive no response, or an unsatisfactory response. If your order is reviewed and Viagogo say they are unable to offer you a refund.

How do you know if your TicketMaster tickets are real?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

How can I buy tickets online safely?

If you can, it’s always best to buy a ticket to an event from the event’s official seller or from the venue. That way you know it’s genuine and at the original price. Check the event or venue websites and those of the artists to find out who the official ticket sellers are.

Is viagogo legit Reddit?

Do not buy from viagogo. You’ll end up paying way too much money for the event due hidden fees. Lots of people have been denied entry as they have been given fake tickets. And if you have an issue with them, dont expect any refund unless you’re putting some really hard work.

What happens if a concert is postponed?

If your event is postponed, the event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. If your event has been rescheduled, and the event’s organizer is offering refunds, this option will be visible under the event in your Ticketmaster account.

How do you get your money back from Viagogo?

Check the terms and conditions for the event.Check your bank/credit card statement.All this information could be vital to your claim. … Contact Viagogo immediately – raise a complaint & request a full refund.Contact @viagogo over social media.Contact your bank or credit card company asap.

How do I know if my e tickets are real?

Contact the venue or ticket seller by phone with the e-ticket handy. Provide the e-ticket number and ask the company to confirm the sale of the ticket. Visit the box office of the venue or the ticketing company and ask a company representative to examine your e-ticket document.

What happens if Viagogo tickets are fake?

First, don’t use Viagogo. They can’t be trusted. Second, your ticket could be fake or the venue may not let you in with a second-hand ticket. … Four, if you pay by credit card and the tickets turn out to be fake, you may be able to ask your credit card company for a chargeback (ie, a refund).

Can you ring viagogo?

Get in touch with Viagogo by phone To contact Viagogo on the phone, you can call 0203 137 6080.

Is Ticketmaster safe to buy tickets from?

Yes. Ticketmaster’s resale platform is the safest way to source tickets. The other top resale marketplaces such as, StubHub, TickPick, or SeatGeek, all have guarantees that protect the customer.

How do you sell tickets on viagogo?

Help CentreClick on the “Sell Tickets” button on the top right of the home page.Search for the event that you would like to sell tickets for. … Follow the steps to enter your ticket details, your details, and importantly how we should pay you once your tickets sell.More items…

Is Viagogo a trusted ticket site?

Viagogo is a reputable website that has gained some positive recognition from customers around the world for providing a much-needed secure global ticket exchange.

How can I make sure Concert tickets are fake?

How to Make Sure Your Ticket is LegitDownload E-Tickets in Advance. Don’t wait until the last minute to download your e-ticket. … Check at the Box Office. … Use Common Sense. … Call the Venue to Confirm Details.Nov 18, 2016

Does viagogo refund tickets?

Viagogo’s terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. Viagogo has advised customers who cannot attend a rescheduled event to relist the tickets on its website, which allows the company to take a repeat commission from new buyers.

What happens if your tickets don’t sell on viagogo?

If tickets are not consecutive, then the Seller must create a separate listing. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5.

Can you use a concert ticket with someone else’s name on it?

Yes – you can give your ticket(s) to a friend, partner or family member, even if your name is printed on it. However, some events/venues carry out ID checks to make sure the person who bought the tickets is attending.