Quick Answer: How Long Can Ticketmaster Postpone An Event?

Will Ticketmaster refund postponed events?

If your event is postponed, the event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date.

If your event has been rescheduled, and the event’s organizer is offering refunds, this option will be visible under the event in your Ticketmaster account..

Can I get a refund if my concert is rescheduled?

If your event is cancelled, we’ll usually issue a refund automatically. If your event is rescheduled or postponed, we’ll need you to return any tickets you’ve received to our address below, and once we have them back we’ll refund the face value plus the service charge onto your card.

Why are Ticketmaster refunds taking so long?

Earlier this year, a California man filed a class-action lawsuit against Ticketmaster, alleging that the company changed its policies, making it more difficult for customers to receive refunds for concerts that have been cancelled, rescheduled, or postponed indefinitely due to the ongoing coronavirus pandemic.

How do I file a complaint against Ticketmaster?

You may also contact customer service by calling 1-800-653-8000 or call the 310-867-7000 number at the corporate offices. If you prefer you may address a letter to Ticketmaster CEO Michael Papino at 9348 Civic Center Drive, Beverly Hills, CA 90210.

How do I get a refund from Live Nation?

If refunds for your event are approved by the Event Organizer, you will see a “Request a Refund” link in your online account. After submitting your request, your refund will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer.

How do I speak to a human at Ticketmaster?

How to Call a Live Person in Ticketmaster Customer ServiceDial 1-800-653-8000.Say “no”Say “something else”After that, the automated phone system will connect you to a live customer service agent from Ticketmaster.

Should booking fees be refunded?

If you had to pay any booking or card fees, you might not get those back. You won’t usually get any travel or accommodation costs back unless they were part of a package which included the ticket.

Does Ticketmaster have live chat?

Live Chat is available to fans with an existing order via a computer, tablet or via your mobile web browser. Chat support is available Monday – Sunday 9am – 9pm Eastern time zone.

Are plane tickets refundable?

An important point to note—all flights are, on average, fully refundable within 24 hours of booking, so all is not lost even if you book a non-refundable flight. 1 Be sure to check directly with your airline about their refund policies.

How do you get your money back from Ticketmaster postponed?

How to Get a Refund for Ticketmaster Tickets When Your Event Gets Postponed?Go to your Ticketmaster account.Find the event you want to cancel.Look for the Request a Refund link under Self Service.

Does Ticketmaster have a 24 hour cancellation policy?

We now have a fan guarantee for our customers, where we can offer a 24-hour cooling off period. This means you can cancel and refund, or exchange your order if you change your mind within 24 hours of booking with us.

How do I contact Ticketmaster for a refund?

Simply follow these steps:Sign into your Ticketmaster account.Click “My Tickets”Click “See Details” to pull up the details of your order.In Event Details, click “Contact Us”, which can be found at the bottom right of your screen.After clicking “Contact Us”, you can choose between two options:More items…•Dec 19, 2020

How does Ticketmaster ticket insurance work?

How it Works. With Event Ticket Insurance, if you can’t attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more — you’ll get 100% of the ticket price returned to you.

What happens when a concert is postponed?

Refunds for rescheduled events are up to the artist, team, venue, or promoter. If they allow it, you’ll get a refund. If you bought tickets online or over the phone, you won’t need to do a thing.

How long does Ticketmaster take to refund?

30 daysYou should expect to receive your refund in as soon as 30 days. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support.

Does postponed mean Cancelled?

As verbs the difference between postpone and cancel is that postpone is to delay or put off an event, appointment etc while cancel is to cross out something with lines etc.

Can I sue Ticketmaster?

If you have purchased tickets for an event through Ticketmaster and have been unable to get refund because of their policy changes, you may be entitled to take legal action via a class action lawsuit.

Is TicketMaster legit?

TicketMaster is a legitimate company that holds the exclusive rights to sell the tickets for many of the biggest concert tours, Broadway shows and major sporting events that happen across the world.