Question: What Is FanProtect Guarantee On StubHub?

How do StubHub tickets work?

When you buy a type of mobile ticket on StubHub, you’ll view the ticket on your phone.

Then you’ll scan the barcode or QR code at the gate.

StubHub offers several kinds of mobile tickets.

Not all are available for each event..

Are StubHub NFL tickets guaranteed?

No need to worry! You’re 100% guaranteed to have those tickets ready in your StubHub account by 8/28. Sellers have begun to upload barcodes and we are working on getting them reissued to our buyers!

How reliable is StubHub?

StubHub is a trustworthy site for locating hard-to-find tickets to events that are listed as sold out everywhere else. The company makes it exceptionally easy to search through available seats and to determine which tickets constitute the best deals.

How do I know if my StubHub tickets are real?

Are my tickets real? Print• They say $0.00. These are often free tickets the seller can relist.•They are printed with duplicate. This happens when tickets are reprinted, but they are usually still valid.•They have a VOID watermark. This watermark prevents others from copying them.

What is StubHub worth?

The next year, eBay acquired StubHub for $310 million.

How do I file a complaint against StubHub?

To reach Customer Support call 1-866-788-2482. Find contact information here. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. The corporate office phone number is 415-222-8400.

Can you get scammed on StubHub?

If you can get scammed on stubhub, I would say it is more likely that it is the seller getting scammed. … If you buy tickets through StubHub and are refused entry at the venue (because the tickets are fake, invalid, etc.), then StubHub will refund your money. Moreover, StubHub will ban sellers who offer fake tickets.

How long does StubHub take to refund?

about 120 daysIt is taking Stubhub about 120 days to process refunds. Note that Stubhub is only offering cash refunds in 14 states – CA, CO, CT, FL, GA, HI, IL, LA, NJ, NY, NC, PA, SC, TN – otherwise they are just offering credit vouchers for 120% of purchase price.

How does StubHub make money?

StubHub charges buyers and sellers a fee for every ticket sold. … While there are no fees for listings tickets on the site, StubHub charges buyers a 10 percent fee on what they pay for the ticket, which has a minimum of $5, while also taking a roughly 15 percent commission on the price from sellers.

What happens if StubHub tickets don’t arrive?

Re: Tickets not delivered on time Sellers are penalized if they are unable to provide the correct, valid tickets in time for the event. Rest assured, with an event 24-48 hours away, our replacement team will make sure to reach out ASAP.

Is StubHub better than Ticketmaster?

Stubhub has the most inventory of any reseller, but it doesn’t always have the best deals because of its fees. Ticketmaster tends to have a great selection but it also has lots of hidden fees and generally non-transparent pricing. The Ticket Exchange is a peer to peer marketplace for select sports teams.

How do you cancel a ticket on StubHub?

Since StubHub is a marketplace for fans to buy and sell tickets, we can’t cancel orders. Can’t use your tickets? Resell them on StubHub and give someone else the chance to go.

Is StubHub getting sued?

A series of lawsuits filed in different states against StubHub over its coronavirus refund policy are to be centralised in California. … The lawsuits allege StubHub wrongly changed its policies for refunds for events cancelled or delayed due to the Covid-19 outbreak.

Who currently owns StubHub?

ViagogoIn 2007, StubHub was acquired by eBay for $310 million. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion….StubHub.TypeSubsidiaryParentViagogoWebsitestubhub.com7 more rows

Is StubHub owned by Ticketmaster?

The website had more than 240 million unique visitors last year and sold tickets valued at more than $4.75 billion. EBay has owned StubHub since 2007, when it bought the business from Messrs. Baker and Fluhr for $310 million. … Ticketmaster, the largest ticket seller, has been expanding its resale business, too.

Does StubHub refund tickets for Cancelled shows?

If an event is canceled, we’ll give you a StubHub credit for 120% of the amount you paid.

How can I verify my tickets are real?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

Is there an app to check if tickets are real?

BarcodeChecker is a software to scan and check barcode tickets for your event. Scan the tickets with simple PCs or laptops with barcode scanners or webcams, Android smartphones, or iPhones. The admission tickets are scanned at the door and their barcodes are checked for validity.

How legit is StubHub?

Is it Safe to Buy Tickets on StubHub? In a word, yes. The company is entirely legitimate and has the rights to sell or resell all the tickets on its website. As it is owned by eBay, it has the financial backing of one of the world’s largest companies.

When did StubHub change their FanProtect guarantee?

StubHub finally addressed the formal rescinding of its “FanProtect” guarantee in a March 30 email from Cassidy in which the company, rather than accept responsibility, continued to tout the policy change as in the interest of customers, the lawsuit says.

Can you get fake tickets from StubHub?

Unfortunately, fake StubHub tickets happen, as I learned at Kaskade’s Pier 94 concert Saturday night. … If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don’t leave or buy a last minute ticket without calling StubHub first.

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