Question: Is There A Customer Service Number For StubHub?

What happens if my tickets don’t sell on StubHub?

If the tickets you’re reselling on StubHub don’t sell, they’re still yours.

You can try to sell them elsewhere or give them to a friend.

You only pay a sell fee if the tickets sell..

How do I get my tickets from StubHub?

Contact us. Mobile ticket: Use the StubHub app to view the tickets and scan them at the event. Mobile or print: Use the StubHub app to scan them at the event. You can also click Get tickets on a desktop to view and print.

How do I report a StubHub issue?

Go to My Account. On the ‘Sales’ page go to the ‘Open sales’ tab. Under the ‘Status & action’ column, click the ‘Report an issue’ link. Let us know that you need to change the date you’ll have your tickets and then let us know when you’ll be ready to send them.

Does StubHub sell fake tickets?

Unfortunately, fake StubHub tickets happen, as I learned at Kaskade’s Pier 94 concert Saturday night. … put it, is like “ticket insurance.” Basically “FanProtect” is StubHub’s promise that you will receive the tickets you ordered before the event and they won’t be fake, but that’s not always how it works.

Can I sell Ticketmaster tickets on StubHub?

Ticketmaster doesn’t allow resell on their site for all events. However, you can sell those tickets on StubHub or any other marketplace.

Why are StubHub fees so high?

The fees essentially are the money that StubHub receives for providing a service to the customer (buyer or seller, there are fees on both sides). This is to pay for fraud protection, integrations with partner’s ticketing systems, operational costs ,and to obviously profit.

How do I contact StubHub customer service?

Contact usUnited States and Canada.1.866.788.2482.

Can I cancel a StubHub order?

Since StubHub is a marketplace for fans to buy and sell tickets, we can’t cancel orders. Can’t use your tickets?

Does StubHub guarantee tickets are real?

FanProtectTM means every order is 100% guaranteed Get valid tickets to any event or your money back. We go out of our way to find replacement tickets if there is an issue with your order. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event.

How do you cancel selling tickets on StubHub?

To delete or deactivate tickets you’ve listed:Go to My Account.Under ‘Selling tickets’, click ‘Listings’ to view your current listings. You can only delete or deactivate active listings. … Select the check box next to the listing or listings you’d like to delete and then click ‘Delete’ or ‘Deactivate’.

How long does StubHub take to refund?

Please note, your refund will be paid to the original payment method and may take 3-5 business days to appear. If your credit or debit card expired, your refund will be paid to your new card. I elected to keep my credit.

Can you get scammed on StubHub?

If you can get scammed on stubhub, I would say it is more likely that it is the seller getting scammed. … If you buy tickets through StubHub and are refused entry at the venue (because the tickets are fake, invalid, etc.), then StubHub will refund your money. Moreover, StubHub will ban sellers who offer fake tickets.

How much does StubHub charge to sell tickets?

For Stubhub, it is free to list tickets for sale. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. For example, on the sale of a $100 ticket, the buyer would pay $110. The seller would net $85.

How reliable is StubHub?

StubHub is a trustworthy site for locating hard-to-find tickets to events that are listed as sold out everywhere else. The company makes it exceptionally easy to search through available seats and to determine which tickets constitute the best deals.

How do I know if my StubHub tickets are real?

Are my tickets real? Print• They say $0.00. These are often free tickets the seller can relist.•They are printed with duplicate. This happens when tickets are reprinted, but they are usually still valid.•They have a VOID watermark. This watermark prevents others from copying them.

How do I cancel my StubHub account?

According to comments left by users in the customer service section, you should log in and delete all the information you don’t want on the site anymore (mainly payment options). If you still want the account deactivated for good call Customer Support at 1-866-STUBHUB to have them do it for you.

Will StubHub refund my tickets?

Customers can keep their credits if they like. StubHub won’t offer refunds to anyone who bought a ticket after March 25 of last year if an event is canceled – only credits. The credits are valid through the end of 2022. … StubHub offers the retroactive refunds because the live events industry is opening back up.

Add a comment