Question: How Do I Get My Money Back From Viagogo?

Are Viagogo tickets guaranteed?

What is the viagogo Guarantee.

When you purchase tickets on viagogo, viagogo guarantees that you will receive the tickets you paid for in time for the event.

Forms must be returned to viagogo 10 working days after receiving them, in order to apply for a refund..

Viagogo AG is an online ticket resell platform with headquarters in Switzerland. The ACCC took action against Viagogo in August 2017, and in April 2019 the court found Viagogo had misled consumers. The ACCC enforces the Australian Consumer Law which applies to tickets as well as other consumer goods and services.

How long before a concert do tickets arrive?

When will I get the tickets I bought over the phone/online? Tickets from The O2 and AXS are sent no later than ten days before your event. E-tickets are sent no later than 14 days before. If you bought your ticket from another agent, these are usually sent seven to ten days before.

Is buying and reselling tickets illegal?

In the US, ticket scalping is the practice of buying and reselling event tickets by private citizens, rather than by the sponsoring venue or organization, usually at a much higher price than their face value. Laws about ticket scalping vary by state, and there is no federal law that prohibits the practice.

Is it illegal to buy tickets from a scalper?

These days, scalping has become gentrified. While still illegal in most cities (and outside most venues), it is 100% legal on stubhub.com, and Ticketmaster Resale . Yes, Ticketbastard has their own scalping site.

The general resale of football tickets is illegal under the Criminal Justice and Public Order Act 1994 unless the resale is authorised by the organiser of the match. … The government passed new legislation, in the form of the Digital Economy Act 2017, which bans touts from using ‘bots’ to buy tickets in bulk.

What happens if your tickets don’t sell on viagogo?

If tickets are not consecutive, then the Seller must create a separate listing. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5.

Can you ring viagogo?

Get in touch with Viagogo by phone To contact Viagogo on the phone, you can call 0203 137 6080.

How does viagogo work?

viagogo provides a service that allows members who want to buy tickets (“Buyers”) to find members who want to sell tickets (“Sellers”). viagogo does not take title to the underlying ticket (to the extent such title exists), and the actual transactions are between the Buyers and Sellers.

Can viagogo be trusted?

Please do not do any business with them if you do not want to loose your money! No Viagogo is not a trusted site they are scammers and I agree with the majority of others who have all been let down at the last, minute by this awful company.

How do I sell unwanted concert tickets?

Sites like viagogo, eBay, GETMEIN and Stubhub and more all offer free, safe listing service to sell a range of concert, sports and seasonal events. There are a range of options for payment, including Paypal or directly into your bank account.

Is Viagogo a public company?

Viagogo is a London-based ticket exchange and resale company….Viagogo.TypePrivateIndustryE-commerceFoundedLondon, United Kingdom (2006)HeadquartersGeneva, Switzerland and London, United KingdomKey peopleEric Baker, founder and CEO3 more rows

Are Stereoboards trustworthy?

Although they are not obvious scams, they are suspected to sell tickets they do not possess and there are various and regular reports of fans being left without tickets and no offers of refunds. … Stereoboard.com works with authorised sellers, and safe ticket exchanges, to compare event & gig tickets.

How does selling tickets on viagogo work?

viagogo allows individuals to sell unwanted tickets on its platform. … Follow the steps to enter your ticket details, your details, and importantly how we should pay you once your tickets sell. Review and confirm your listing, and we’ll promote your tickets to millions of potential buyers worldwide.

How long does viagogo take to pay?

When do I get paid? Due to the unprecedented number of events worldwide affected by the coronavirus pandemic; your payment will be initiated 21 days after the event, if the event takes place. You will receive confirmation by email when the payment is initiated.

Is it illegal to sell tickets on viagogo?

“All tickets on Viagogo are valid and it is perfectly legal to resell a ticket or give it to someone else if you want to,” the company said.

Will viagogo refund tickets?

Viagogo’s terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. Viagogo has advised customers who cannot attend a rescheduled event to relist the tickets on its website, which allows the company to take a repeat commission from new buyers.