Question: How Do I Get My Money Back From Ticketmaster?

Does Ticketmaster have live chat?

Live Chat is available to fans with an existing order via a computer, tablet or via your mobile web browser.

Chat support is available Monday – Sunday 9am – 9pm Eastern time zone..

Can you cancel a Ticketmaster transfer?

Cancel a Transferred Ticket Navigate to My Events and select the event to view your tickets. Tap Cancel Transfer. … Your ticket is returned to your account.

Can I sue Ticketmaster?

Judge Rules That Ticketmaster Can’t Be Sued Over Its Terms of Service Because One of the Terms Is That You Can’t Sue Ticketmaster.

What happens when a concert is postponed?

If your event is postponed, the event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. If your event has been rescheduled, and the event’s organizer is offering refunds, this option will be visible under the event in your Ticketmaster account.

Can fake tickets be transferred through Ticketmaster?

No, they cannot. Once you accept the transfer then you will be the only one in possession of that newly generated barcode. The barcode is reissued once it is transferred from one individual to the next.

How do I speak to a human at Ticketmaster?

If you need to talk to a live person in Ticketmaster customer service you need to dial 1-800-653-8000. To speak with a live agent, you need to say “no” and “something else” and stay on the line (typical waiting time is about 1-5 minutes).

Can I get a refund from Ticketmaster UK?

Can I have a refund? We’re more than happy to issue refunds for cancelled, rescheduled or postponed events. If your event is cancelled, we’ll usually issue a refund automatically.

How do I file a complaint against Ticketmaster?

You may also contact customer service by calling 1-800-653-8000 or call the 310-867-7000 number at the corporate offices. If you prefer you may address a letter to Ticketmaster CEO Michael Papino at 9348 Civic Center Drive, Beverly Hills, CA 90210.

Can I Give My Ticketmaster tickets to a friend UK?

Yes – you can give your ticket(s) to a friend, partner or family member, even if your name is printed on it. However, some events/venues carry out ID checks to make sure the person who bought the tickets is attending.

How long is Ticketmaster taking to refund?

6 weeksGiven the exceptional number of events canceled or postponed as part of government measures against COVID-19 virus, the processing times for your refund request will be longer than usual – up to 6 weeks. COVID-19 also affects the delivery of the tickets returned by post to services.

How do I transfer tickets back to Ticketmaster?

To be eligible for any available credits or refunds, you must have purchased your tickets directly from Ticketmaster or Live Nation, and the tickets must be transferred back to your online account. Once the tickets have been transferred back to you, please contact Fan Support to complete your request.

Who regulates Ticketmaster?

STAR is the self-regulatory body for the ticketing industry in the UK.

Can you get a refund on Ticketmaster?

If you have sold your tickets for the postponed, rescheduled, or moved event through Ticketmaster.com, Ticketmaster.ca, or Livenation.com (i.e., you resold your tickets through one of those sites, and you’ve been paid for them), your tickets will be returned to your account if: (1) the Event Organizer has authorized …

How do I contact Ticketmaster for a refund?

Simply follow these steps:Sign into your Ticketmaster account.Click “My Tickets”Click “See Details” to pull up the details of your order.In Event Details, click “Contact Us”, which can be found at the bottom right of your screen.After clicking “Contact Us”, you can choose between two options:More items…•Dec 19, 2020

Why can’t I transfer Ticketmaster tickets?

Re: Ticketmaster won’t let me transfer tickets Typically, non-transferrable tickets have resale restrictions and cannot be used by anyone else except the original purchaser. We suggest checking with the primary point of purchase to let you know if someone else can use the tickets or not.