Question: How Do I Get A Refund On Viagogo Australia?

Is it illegal to sell tickets on viagogo?

“All tickets on Viagogo are valid and it is perfectly legal to resell a ticket or give it to someone else if you want to,” the company said..

How does viagogo work?

viagogo provides a service that allows members who want to buy tickets (“Buyers”) to find members who want to sell tickets (“Sellers”). viagogo does not take title to the underlying ticket (to the extent such title exists), and the actual transactions are between the Buyers and Sellers.

Is viagogo legit NZ?

A Viagogo spokesperson told TheTicketingBusiness: “Viagogo is a global online marketplace. We have all kinds of ticket sellers on our platform, including fans and event organisers. We do not buy tickets from anyone or any event, we are solely a secure marketplace that exists to connect sellers and buyers.

How do I cancel tickets on viagogo?

Regularly log into your Viagogo account and check for notice of cancellation of tickets and notice of refund. You can also submit further questions here. Be aware you may receive no response, or an unsatisfactory response. If your order is reviewed and Viagogo say they are unable to offer you a refund.

Is Viagogo a public company?

Viagogo is a London-based ticket exchange and resale company….Viagogo.TypePrivateIndustryE-commerceFoundedLondon, United Kingdom (2006)HeadquartersGeneva, Switzerland and London, United KingdomKey peopleEric Baker, founder and CEO3 more rows

How do you know if tickets are fake?

If it’s a genuine ticket, it will turn the front brown and you will see very little, if anything, on the back. A fake ticket will usually catch on fire but will always show a burnt mark on the back side.

Does viagogo refund fake tickets?

In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets.

Can you use a concert ticket with someone else’s name on it?

Yes – you can give your ticket(s) to a friend, partner or family member, even if your name is printed on it. However, some events/venues carry out ID checks to make sure the person who bought the tickets is attending.

Are Stereoboards trustworthy?

Although they are not obvious scams, they are suspected to sell tickets they do not possess and there are various and regular reports of fans being left without tickets and no offers of refunds. … Stereoboard.com works with authorised sellers, and safe ticket exchanges, to compare event & gig tickets.

How do I get my money back from Viagogo?

Log into your Viagogo account and check for notice of cancellation of tickets and notice of refund – be aware you may receive no response, an auto response, or an unsatisfactory response. If Viagogo say they are unable to offer you a refund, please note that you do not have to accept this. Instead, write to them again.

How long before a concert do tickets arrive?

When will I get the tickets I bought over the phone/online? Tickets from The O2 and AXS are sent no later than ten days before your event. E-tickets are sent no later than 14 days before. If you bought your ticket from another agent, these are usually sent seven to ten days before.

Can you ring viagogo?

Get in touch with Viagogo by phone To contact Viagogo on the phone, you can call 0203 137 6080.

Is Viagogo a trusted ticket site?

Viagogo is a reputable website that has gained some positive recognition from customers around the world for providing a much-needed secure global ticket exchange.

Is viagogo legit Reddit?

Do not buy from viagogo. You’ll end up paying way too much money for the event due hidden fees. Lots of people have been denied entry as they have been given fake tickets. And if you have an issue with them, dont expect any refund unless you’re putting some really hard work.

Is TicketMaster legit?

TicketMaster is a legitimate company that holds the exclusive rights to sell the tickets for many of the biggest concert tours, Broadway shows and major sporting events that happen across the world.

What is viagogo Australia?

Viagogo AG is an online ticket resell platform with headquarters in Switzerland. The ACCC took action against Viagogo in August 2017, and in April 2019 the court found Viagogo had misled consumers. The ACCC enforces the Australian Consumer Law which applies to tickets as well as other consumer goods and services.

What happens if Viagogo tickets are fake?

First, don’t use Viagogo. They can’t be trusted. Second, your ticket could be fake or the venue may not let you in with a second-hand ticket. … Four, if you pay by credit card and the tickets turn out to be fake, you may be able to ask your credit card company for a chargeback (ie, a refund).