How Do I Get A Refund From Ticketmaster For A Rescheduled Event?

How do I contact Ticketmaster for a refund?

Simply follow these steps:Sign into your Ticketmaster account.Click “My Tickets”Click “See Details” to pull up the details of your order.In Event Details, click “Contact Us”, which can be found at the bottom right of your screen.After clicking “Contact Us”, you can choose between two options:More items…•Dec 19, 2020.

How does Ticketmaster ticket insurance work?

How it Works. With Event Ticket Insurance, if you can’t attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more — you’ll get 100% of the ticket price returned to you.

What happens when a concert is postponed?

Refunds for rescheduled events are up to the artist, team, venue, or promoter. If they allow it, you’ll get a refund. If you bought tickets online or over the phone, you won’t need to do a thing.

How long is Ticketmaster taking to refund?

6 weeksGiven the exceptional number of events canceled or postponed as part of government measures against COVID-19 virus, the processing times for your refund request will be longer than usual – up to 6 weeks. COVID-19 also affects the delivery of the tickets returned by post to services.

Are plane tickets refundable?

An important point to note—all flights are, on average, fully refundable within 24 hours of booking, so all is not lost even if you book a non-refundable flight. 1 Be sure to check directly with your airline about their refund policies.

How do I get a refund for a postponed concert?

“If it’s been canceled, chances are you’re going to get your refund automatically. If that hasn’t happened, contact the person you bought the ticket from, whether that’s Ticketmaster or another source, and ask for the refund. They should give it to you, no questions asked,” Breyault said.

Can you get a refund for Ticketmaster?

Please note that all sales are final, and refunds are only allowed in limited circumstances, as explained in our Purchase Policy. If refunds for your event are approved by the Event Organizer, you will see a “Request a Refund” link in your online account.

How do I talk to a real person at Ticketmaster?

If you need to talk to a live person in Ticketmaster customer service you need to dial 1-800-653-8000. To speak with a live agent, you need to say “no” and “something else” and stay on the line (typical waiting time is about 1-5 minutes).

How do I file a complaint against Ticketmaster?

You may also contact customer service by calling 1-800-653-8000 or call the 310-867-7000 number at the corporate offices. If you prefer you may address a letter to Ticketmaster CEO Michael Papino at 9348 Civic Center Drive, Beverly Hills, CA 90210.

Why won’t Ticketmaster let me sell my tickets?

You may find there are a small number of tickets that can’t currently be resold on Ticketmaster Resale. These include festival tickets purchased on a payment plan/deposit scheme and some theatre shows such as Magic Mike and Harry Potter. Also, tickets purchased initially as a Fan-to-Fan Resale ticket cannot be resold.

How long can Ticketmaster postpone an event?

30 daysAt that point, you will be provided a deadline to act. Ticketmaster said the deadline will be either: 30 days from when you received your notification email, or. Up until two weeks prior to the rescheduled date.

Can I sue Ticketmaster?

If you have purchased tickets for an event through Ticketmaster and have been unable to get refund because of their policy changes, you may be entitled to take legal action via a class action lawsuit.