Does StubHub Guarantee Delivery?

What happens if StubHub seller doesn’t send tickets?

If the full delivery date passes and the tickets are not sent by your seller, we proactively check our site for comparable replacements to provide you (at no additional cost) and contact you to get them swapped out..

How do I get my StubHub access code?

Buying tickets as a guest: Using the access code to see your order PrintTap My tickets.At the bottom, tap the link in Have an access code? Find your order.Enter your email address, the access code, and your phone number.Tap View order.

Is StubHub safe to buy from?

Is it Safe to Buy Tickets on StubHub? In a word, yes. The company is entirely legitimate and has the rights to sell or resell all the tickets on its website. As it is owned by eBay, it has the financial backing of one of the world’s largest companies.

Is StubHub owned by Ticketmaster?

The website had more than 240 million unique visitors last year and sold tickets valued at more than $4.75 billion. EBay has owned StubHub since 2007, when it bought the business from Messrs. Baker and Fluhr for $310 million. … Ticketmaster, the largest ticket seller, has been expanding its resale business, too.

Is StubHub and Ticketmaster the same?

The StubHub and Ticketmaster websites offer much the same in the areas of format and user experience and their prices are comparable for similar events. In addition, both platforms enable ticket purchase and ticket resale.

Does StubHub sell fake tickets?

Unfortunately, fake StubHub tickets happen, as I learned at Kaskade’s Pier 94 concert Saturday night. … put it, is like “ticket insurance.” Basically “FanProtect” is StubHub’s promise that you will receive the tickets you ordered before the event and they won’t be fake, but that’s not always how it works.

How does StubHub instant delivery work?

When listing on StubHub, you can pre-deliver Electronic (PDF) and some Mobile tickets if you have them in hand. Doing this turns the listing into an Instant download (PDF) or Mobile – Instant ticket. This means if they sell, they’re automatically sent to the buyer.

Why are tickets cheaper on StubHub?

Typically, as the event date gets closer, ticket holders selling on the StubHub marketplace will lower their prices so as to get rid of the inventory of tickets they have, for better to make money at a cheaper rate than to completely lose your profit.

How does StubHub make money?

StubHub charges buyers and sellers a fee for every ticket sold. … While there are no fees for listings tickets on the site, StubHub charges buyers a 10 percent fee on what they pay for the ticket, which has a minimum of $5, while also taking a roughly 15 percent commission on the price from sellers.

What does instant delivery mean on StubHub?

Instant Download means the seller gave StubHub instant access to the tickets when the ticket listing was created. Tickets listed for Instant Download are immediately available as soon as you place your order and you’ll be able to view and print them from My Account within minutes.

How long does StubHub take to process?

When you sell tickets on StubHub, we’ll process your payment 5-8 business days after the event. We’ll pay you in different ways depending on your area and the event area.

How can you tell if tickets are fake?

Take a paper clip and heat it up red hot. Set the hot edge on the corner of the ticket for a few seconds. If it’s a genuine ticket, it will turn the front brown and you will see very little, if anything, on the back. A fake ticket will usually catch on fire but will always show a burnt mark on the back side.

Is there an app to check if tickets are real?

BarcodeChecker is a software to scan and check barcode tickets for your event. Scan the tickets with simple PCs or laptops with barcode scanners or webcams, Android smartphones, or iPhones. The admission tickets are scanned at the door and their barcodes are checked for validity.

Are StubHub tickets guaranteed?

FanProtectTM means every order is 100% guaranteed BUY TICKETS WITH CONFIDENCE: … We go out of our way to find replacement tickets if there is an issue with your order. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event.

Can you get scammed on StubHub?

If you can get scammed on stubhub, I would say it is more likely that it is the seller getting scammed. … If you buy tickets through StubHub and are refused entry at the venue (because the tickets are fake, invalid, etc.), then StubHub will refund your money. Moreover, StubHub will ban sellers who offer fake tickets.

Why have I not received my StubHub tickets?

In most cases, tickets aren’t issued until 24 hours before the event. When this kind of delay happens, sellers have until 10 AM event day to deliver the tickets and fulfill the order. If it’s past 10 AM on the event day and you don’t have the tickets, contact us.

How does StubHub deliver tickets?

When you list tickets on StubHub, you’ll deliver them to the buyer the same way you got them from the primary. This is the original team, artist, venue, or ticket company. If the type of ticket you have isn’t an option when listing, it means you can’t list that type of ticket for that event.

How do I know if my StubHub tickets are real?

Are my tickets real? Print• They say $0.00. These are often free tickets the seller can relist.•They are printed with duplicate. This happens when tickets are reprinted, but they are usually still valid.•They have a VOID watermark. This watermark prevents others from copying them.

What happens if StubHub tickets don’t arrive?

Re: Tickets not delivered on time Sellers are penalized if they are unable to provide the correct, valid tickets in time for the event. Rest assured, with an event 24-48 hours away, our replacement team will make sure to reach out ASAP.

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